Bell recognized at CIO Awards Canada 2025
TORONTO, August 7, 2025 – IDC Canada and CIO have named Bell as a CIO Awards Canada 2025 winner, recognizing our efforts in improving customer experiences with AI-powered network operations. IDC and CIO annually recognize the tech world’s most innovative organizations and accomplished leaders.
Bell’s AI solution for network operations revolutionizes network management, proactively detecting and prioritizing issues and drastically improving mean time to resolution (MTTR). The solution delivers real-time observability, accelerating remediation and enhancing customer experience in an increasingly complex network environment. Leveraging Google Cloud and custom AI/ML models, the solution correlates network data with customer experience to prioritize high-impact issues.
“We’re thrilled to announce the winners of the 2025 CIO Awards Canada. This prestigious award celebrates exceptional Canadian organizations that are leveraging technology to drive digital transformation and deliver measurable business value,” said Allice Shandler, Senior Director, Events for the Americas at IDC and CIO Awards Canada Program Chair.
About the CIO Awards Canada:
The CIO Awards for Canada celebrate Canadian organizations and the teams within them that are using IT in innovative ways to deliver business value, whether by creating competitive advantages, optimizing business processes, enabling growth, or improving relationships with customers. The award is an acknowledged mark of enterprise excellence and a source of pride for all winning organizations.