Bell and Mila join forces to drive AI innovation in the telecommunications sector

MONTRÉAL, June 13, 2024 - Mila and Bell are pleased to announce a new partnership to develop cutting-edge AI solutions. This collaboration is driven by a shared vision to enhance customer experience, optimize business operations and cultivate a vibrant AI ecosystem within Québec and across Canada.

In line with Bell’s significant investments in AI, this partnership reinforces Bell’s transformation as a technology services leader, harnessing Mila's groundbreaking research to drive transformative improvements across Bell's operations. From data analysis and operational efficiency to internet-based applications, Mila's expertise will accelerate advancements that will enhance the customer experience.

This announcement builds on the 18-month collaborative project Mila and Bell entered into earlier this year to apply deep learning neural network algorithms to Bell's environment. This technique leverages the transformative power of AI deep learning to teach computers how to process information in a manner inspired by the human brain.

By working more closely with Mila, Bell will continue to champion the exploration of emerging technologies, leveraging Mila’s cutting-edge research and intellectual leadership, collaborating with emerging AI innovators and engaging in scientific discussions. The expertise gained from applying AI within Bell's operations will be leveraged to empower the entire Canadian business community.

With Mila headquartered in Montréal, Bell will continue developing the city as a key centre for innovation, which includes recently purchased Montréal-based FX Innovation, a leading expert of cloud-focussed managed and professional services and workflow automation solutions, and the technology development team at Bell behind award-winning apps such as MyBell.

Read the full press announcement.