Bell and Mila to study how deep learning AI can improve business performance

MONTRÉAL, Feb. 2, 2024 /CNW/ - Mila and Bell are pleased to announce an 18-month collaborative project to apply deep learning neural network algorithms to Bell's systems and data. Bell has made significant investments to develop extensive data analytics capabilities and AI applications in multiple areas of its operations, and this collaboration is the latest step in advancing its AI expertise.

Mila researchers will work alongside Bell's Machine Learning and AI teams to build on those investments by using cutting-edge deep learning neural network techniques to identify opportunities for improving business performance and customer experience.

These neural network deep learning models, inspired by the human brain, teach computers to recognize complex patterns in pictures, text, sounds and other data to produce accurate insights and predictions.

By advancing its understanding of deep learning AI techniques, Bell will continue to enhance its customer experience and accelerate its transition from a traditional telecommunications company to a technology services leader.

As part of the collaboration, Bell and Mila will write a paper highlighting their technical findings in support of global AI advancement.

Read the full press announcement.