Bell named NiCE's Top Canada Partner for CX innovation

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Bell has been recognized as NiCE's Top Canada Partner at Interactions 2025, NiCE's annual customer experience event. The award acknowledges Bell's leadership in advancing customer experience (CX) innovation within the Canadian market.  
  
NiCE, a global leader in AI-powered customer experience solutions, specifically cited Bell's "major infrastructure investments and market leadership in communications and media" as key factors in their selection. Bell has demonstrated a strong commitment to leveraging NiCE's CXone Mpower platform to deliver connected, proactive and automated customer service solutions to Canadian businesses.  
  
NiCE's CXone Mpower platform is designed to empower organizations to deliver seamless and efficient customer experiences through AI-driven automation. By partnering with NiCE, Bell is enabling Canadian businesses to harness the power of next-generation CX technologies to improve customer satisfaction and drive business growth.  
  
Consult the full list of winners. Find out more about our Contact Centre and Customer Experience solutions, or contact your Bell representative.