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The new frontier of teamwork: How Canadian businesses can thrive with AI-powered collaboration

Employee using Workplace from Bell and Zoom sitting on stairs outside the office.

If you’re running a business in Canada today, you know the landscape of work has fundamentally changed. The old model of everyone in the same office feels like a distant memory. Today, your team might be spread across provinces, working from home offices, client sites, or a central headquarters. This flexibility is powerful, but it also brings a new set of challenges. 

How do you keep your team connected and collaborating effectively when they aren't in the same room? How do you ensure your company culture remains strong? And, perhaps most importantly for a growing business, how do you do all this efficiently without juggling a dozen different software subscriptions that don’t talk to each other? 

You’re likely feeling the pressure of “tool fatigue” – a separate app for video calls, another for team chat, another for project management, and yet another for internal announcements. It’s costly, confusing for employees, and creates information silos that slow everyone down. 

The truth is, the future of work is about finding a better way forward. It’s about leveraging technology not just to connect people, but to make them more productive, more engaged, and more innovative, no matter where they are. This is where a truly unified, intelligent platform can transform your business. Enter Workplace from Bell and Zoom


A solution for a modern Canadian business 

Workplace from Bell and Zoom
Image source: Zoom

Available exclusively in Canada from Bell, Workplace from Bell and Zoom isn't just another collaboration tool. It's an AI-powered platform designed from the ground up to help solve the exact challenges your business is facing. It combines the familiar, user-friendly interface of Zoom with the power, and dedicated support of Bell’s network infrastructure. 

Let’s break down how this partnership can directly address the needs of your business and help you not just adapt, but thrive. 

1. Work smarter, not harder, with built-in AI 

One of the biggest buzzwords in business today is Artificial Intelligence (AI), but what does it actually mean for your team’s day-to-day work? With Workplace, AI isn’t a complicated, expensive add-on; it’s a built-in assistant that works for you at no extra cost. 

This is powered by the Zoom AI Companion. Imagine this scenario: Your sales lead is on a crucial client call, but your top engineer is double-booked. Instead of missing out, the engineer can get an automated summary of the entire meeting moments after it ends, complete with highlighted action items and key decisions. This isn't science fiction; it's a real-world productivity booster. 

The AI Companion can also help draft emails and chat messages, organize ideas from a brainstorming session, and summarize long chat threads. For a mid-sized business where every employee wears multiple hats, automating these routine tasks can free up invaluable time to focus on what truly matters: serving your customers and growing the business. 

2. Tame your tech stack: help reduce costs and boost productivity 

For most companies, every dollar counts. You’ve likely subscribed to multiple platforms to cover all your communication needs. Workplace from Bell and Zoom allows you to consolidate these tools into one seamless solution, which can significantly reduce your total cost of ownership. 

The platform offers a comprehensive suite of communication tools: 

      • Secure video conferencing: Continue to enjoy the reliable, high-quality video meetings you know from Zoom. 
      • Team chat: Benefit from the persistent chat channels to help keep projects and conversations organized. 
      • Integrated mail and calendar: Manage your communications and schedule without leaving the platform. 
      • Digital whiteboard: Brainstorm with your team in real-time, whether they’re in the office or remote. 
      • Clips and tasks: Share quick video updates to reduce meeting fatigue and manage action items effectively. 

But what if your team loves a specific tool you already use? No problem. Workplace is designed to integrate with thousands of business apps, including Microsoft Teams, Salesforce, ServiceNow, and Google Calendar. This means you don't have to rip and replace your existing workflows. Instead, you can unify them, assisting everything to work better together and reducing the friction that slows your team down. 

3. Bridge the gap between in-office and remote work 

The hybrid model is here to stay, but it presents a core challenge: how to create an equitable and engaging experience for everyone. Workplace addresses this head-on with its Spaces solutions. 

For employees coming into the office, the platform simplifies the experience. They can use Workspace Reservation to easily book a hot desk or a conference room for the day. Those meeting rooms can be transformed into smart, video-enabled collaboration hubs, helping to make remote participants feel just as present as those in the room. Features like Digital Signage can keep everyone informed with company announcements, creating a more connected and inclusive workplace. 

This intelligent approach to physical and virtual spaces ensures that collaboration is seamless, no matter where your team members are located. It can help foster a sense of unity and make your office a true destination for productive, collaborative work. 

4. The power of simplicity: easy adoption and expert support 

Introducing new technology can be disruptive. The biggest barrier is often employee adoption. Because Workplace is built on the familiar Zoom interface, the learning curve is quick. Your team already knows how to use it, which means you can reduce training time, accelerate onboarding for new hires, and see a return on your investment faster. 

Furthermore, by choosing a solution from Bell, you’re not just buying software; you’re gaining a partner. Instead of dealing with multiple vendors for your network, voice, and collaboration tools, you get a single point of contact. Billing is simplified, and support is centralized. If you need to make changes, like adding a new user or moving a phone line, it’s handled quickly and efficiently. 

Should you need help, you benefit from integrated support from certified Bell and Zoom professionals who can assist with everything from migration and troubleshooting to ongoing management. For a mid-sized business without a massive IT department, this level of expert, consolidated support is a game-changer. 


A foundation for growth 

The shift to distributed and hybrid work is permanent. To compete and grow, your business needs more than just tools; it needs a strategy. It needs a unified, intelligent, and cost-effective platform that empowers your team to do their best work, together. 

Workplace from Bell and Zoom offers a clear path forward. It helps you shorten sales cycles, free up your team to focus on what matters, and accelerate revenue – all while reducing manual data entry and improving planning with real-time insights. 

It’s time to stop juggling apps and start building a truly collaborative workplace.